Shipping policy

We aim to deliver your orders promptly, with most items shipping within 5 business days.

• Processing: 2–6 days for verification, quality check, and packaging.
• Shipping: 6–10 business days for orders to the US/Canada, and 10–20 business days for international deliveries.
• Tracking: All shipping methods include online tracking so you can monitor your package.

Important Information:

• Customs Fees: International shipments outside of the USA may incur customs fees depending on the destination country. You are responsible for the payment of these fees to the appropriate customs agency.
• Delivery Accuracy: Please ensure all delivery information is filled in precisely and accurately. AnkiTimes will not be responsible for missed deliveries due to incorrect or misspelled recipient names, addresses, or phone numbers.
• Final Sale & Returns: All products on our store are custom made-to-order and operate on a strict Final Sale policy. We do not accept returns, refunds, or exchanges for change of mind, remorse, or wrong size selection.
• Damaged or Defective Items: We only offer replacements or refunds for items that arrive materially damaged, defective, or incorrect. If your order arrives with an issue, please contact our customer support team within 14 days of delivery at ankitimes.info@gmail.com with your order number and clear photos of the problem.